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Refund Policy

Thank you for purchasing our products.  Due to the natural ingredients with no preservatives, WE DO NOT ACCEPT ANY RETURN OR EXCHANGE for health and safety reasons.  ALL SALES ARE FINAL.  However, we are committed to 100% customer satisfaction. 

If you are unsatisfied or have any issues with your order, please email service@chamdippingsauce.com with your order number and concerns for prompt resolution. To be eligible for a refund, all items must be unused and in the same condition that you received it with the original packaging. Shipping fee (if any) is nonrefundable.
If your item arrived damaged, rotten or contaminated in any way, please contact us right away and we will be happy to send a free replacement. 

To cancel an order, please contact us as soon as possible. If your order has not yet shipped, we will immediately refund your payment.

All refund recipients will receive an email confirmation for your own records.

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